Frequently Asked Questions

We're available Monday through Friday from 4:00 PM to 10:00 PM, and Saturday and Sunday from 8:00 AM to 8:00 PM. Phone lines are open 7 days a week from 6:00 AM to 10:00 PM for scheduling and emergency calls.

Yes! We understand plumbing emergencies don't wait for business hours. Call us at 832-844-6244 and we'll do our best to assist you as quickly as possible. Same-day service is often available.

Mahi Plumbing proudly serves Houston and the surrounding areas — from Conroe to Galveston, and Katy to Baytown.

🐟 If you're in the green zone, you're in our service zone. Your Trophy Catch Plumber is on the way!

Not sure if we cover your area? Give us a call at 832-844-6244 and we'll let you know!

Response times vary depending on our current schedule and the urgency of your situation. We prioritize emergency calls and strive to provide same-day service whenever possible. Call us to discuss your specific needs.

Pricing varies depending on the type and complexity of the job. We believe in transparent pricing and will provide you with a clear estimate before beginning any work. Contact us for a free quote on your specific plumbing needs.

Yes! We're happy to provide free estimates for most plumbing projects.

Contact us today:

• Call: 832-844-6244
• Email: aj@mahiplumbing.com

Simply describe your project and we'll provide you with a clear, no-obligation quote!

We accept various payment methods including cash, checks, and major credit cards. Payment is typically due upon completion of the work.

Diagnostic fees may apply for complex issues that require extensive troubleshooting. We'll discuss any potential fees upfront when you schedule your appointment. Simple estimates and consultations are typically free.

Yes! Mahi Plumbing is fully licensed and insured for your protection and peace of mind. We maintain all required certifications and insurance coverage to serve our customers professionally and safely.

Absolutely! We stand behind our work with a satisfaction guarantee. Specific warranty details depend on the type of service or installation. We'll discuss warranty coverage for your particular job before we begin.

We're proud of our reputation for quality work and customer service. We're happy to provide references upon request. Check back soon for our online reviews!

A typical water heater replacement takes 2-4 hours, depending on the type of unit and any additional modifications needed. Tankless units may take longer. We'll provide a time estimate when we assess your specific situation.

Low water pressure can have many causes: mineral buildup in pipes, partially closed valves, pipe leaks, or issues with the municipal water supply. We can diagnose the specific cause and recommend the best solution for your situation.

This depends on the age, condition, and cost of the item. Generally, if repair costs exceed 50% of replacement cost, or the unit is near the end of its expected lifespan, replacement is more cost-effective. We'll give you honest advice on the best option for your situation and budget.

For most homes, annual drain cleaning is sufficient for preventive maintenance. If you have frequent clogs, older pipes, or large trees near your sewer line, more frequent cleaning may be beneficial. We can assess your situation and recommend a maintenance schedule.

Immediate steps:

1. Turn off your main water valve
2. Turn off electricity to affected areas
3. Move valuables away from water
4. Call us immediately at 832-844-6244

The faster you act, the less damage you'll experience.

For most services, yes. We need access to your plumbing and may have questions during the job. If you can't be present, you can arrange for a trusted person to be there. We'll discuss your specific situation when scheduling.

Clear access to the work area, secure pets, and if possible, have a list of any symptoms or issues you've noticed. For water heater or large appliance work, clear the surrounding area. We'll provide specific instructions when we schedule your appointment.

We primarily focus on residential plumbing services for homeowners in the Alvin area.

Our residential services include:

• Single-family homes
• Townhomes and condos
• Apartments and duplexes
• Rental properties

For commercial plumbing inquiries, please call us at 832-844-6244 to discuss your specific needs and we'll let you know if we can help!